Summer Camp Policies

CANCELLATION/REFUND POLICY

• If a camp is cancelled due to not making quota of 10 for summer camp, a 100% refund is guaranteed.
• If the parent notifies WHUMC of withdrawal 2 months or more before the beginning camp/class date in writing, a full refund less a $50 handling fee will be granted.
• If the parent notifies WHUMC of withdrawal 1 months or more before the beginning camp/class date in writing, a full refund less a 50% refund will be granted.
• If parent notifies WHUMC of withdrawal 14 days before class start date no refund is granted.
• Classes canceled or skipped by the student: these classes will not be made up or refunded.
• A death in the family or family emergencies will be reviewed individually. After discussion, the possibility of credit toward future camps or classes will be determined on a case by case basis.
• All classes, schedules, and prices are subject to change.
• There is a $25 administrative fee per transfer of any class or camp.

PICKUP/LATE PICKUP POLICY

Summer camps from:
Morning: 9am-12pm
Afternoon: 12pm-3pm

• At 11:45 and 2:45, students are promptly brought out to their designated pickup location so that parents may pick up BEFORE 12pm and 3pm respectively.
• Please keep in mind afternoon campers are being dropped off at the same time.
• Late Pickup: If you know you are running late, please contact the director of the day: Let them know the anticipated time of pick-up. It is helpful for directors to know in advance, so they can help your child adjust to the late departure. It also helps the director plan for staff coverage during the minutes the child is remaining in the program.
• If a parent has not contacted the director by 5 minutes after the designated pickup time, the following protocol will be followed:
                  1. The parent/legal guardian will be called.
                  2. If the parent/legal guardian cannot be reached, we will call from the child’s authorized emergency contact list. A late fee of $20 will be charged to parents of children picked up after 12 pm or 3 pm, depending on the ending time for each individual child. Parents will be made aware of the late fee verbally at the time of pick up.
• A Parent may pay via credit card at time of pickup or may be invoiced via our account manager

Thanks for understanding the timeliness required to have a successful summer program!